Terms & Conditions - The Website, rose Hill Boutique And You

This website is owned & operated by Rose Hill Boutique and references to "we", "us" and "our" shall be deemed to be references to Rose Hill Boutique. References to "you", and "your" shall be deemed to be references to any person placing an order via this website.

Placing An Order

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with or unclear about any aspect of these terms, please contact one of our customer service advisors before placing an order with us either by telephone on +44 (0) 1273 676676, by email at info@rose-hill-boutique.co.uk or by post using the address given below.

By placing an order via this website you are making an offer to Rose Hill Boutique to purchase the goods detailed in your order upon the terms described in your order.

Once you have placed an order we will send you a confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods has been accepted. A contract between you and Rose Hill Boutique for the sale of our products will only exist once an order has been accepted. Your credit/debit card/PayPal account will be authorised when your order is placed and processed.

Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate.

All dates quoted for delivery are estimated delivery dates only and may be subject to change. We can accept no liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.

Conformity Of Goods

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

Product Availability

All products are subject to availability. While we make every effort to only display items that are currently in stock and available to ship, there may be instances from time to time where we run out of stock in an item. Once an order is placed, you will receive an email confirmation. Please note, however, that this email confirmation does not guarantee the availability of the products you selected for purchase. Upon your order being approved and processed for shipment you will receive an email from us confirming that your package has been shipped. This will include your tracking number and approximate delivery date.
As necessary, we reserve the right to limit the quantity of products we supply; supply only part of an order or to divide up shipments. We also reserve the right to alter the terms or duration of any special offers or sale promotions. If we are unable to fulfil your order we will attempt to contact you and if we are unable to contact you, we will treat the order as cancelled.

Your Right To Cancel

You have a right to cancel your order within seven days of receipt and receive a refund of all charges excluding shipping/postage. You will then need to return the item(s) to our store by post. Parcels returned by post are returned at your own cost.

Package Wrapping

We endeavour to wrap your item as requested. Some items are too large and we will not be able to gift wrap them. We will however package delicate items as best as possible to ensure safe delivery.


All prices quoted on this website are accurate at the time of publication, are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

Disclaimer & limitations of liability

Rose Hill Boutique does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, neither Rose Hill Boutique nor any associated company shall be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of Rose Hill Boutique or any of its members, agents, directors, employees or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

While Rose Hill Boutique uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and we will not be responsible for any errors or omissions or for the results arising from the use of such information. While we take all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, Rose Hill Boutique will not be responsible nor liable for your use of any other websites which you may access via links within this website. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with us. The entire liability of Rose Hill Boutique under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Rose Hill Boutique will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Rose Hill Boutique may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Copyright & Trademark

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Rose Hill Boutique or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

Copy, print or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with us; and

Copy, print or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

Law & Territory

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights. This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

Our details

Rose Hill Boutique LTD
3B Kensington Gardens

VAT: 109 618 705

Company number: 7496909